Troubleshooting

I cannot reach the Walldash web page

• Make sure Walldash is running. For the Home Assistant add-on, open the add-on page and check that it is started.
• Check that the tablet is on the same network as the machine running Walldash.
• Open the web address shown on the add-on page, or the one your installer gave you.
• If you use a reverse proxy, make sure it handles the connection correctly — see Publishing on the internet .

The dashboard shows example devices

Walldash is showing its built-in demo home instead of your real devices. For the Home Assistant add-on, open the add-on page and check that Walldash is started and connected to Home Assistant.

Some devices are missing or cannot be controlled

Walldash only controls the devices it supports: lights, switches, plugs and automations. A device that is read-only, or that Walldash does not support yet, may appear without a control button. If a device you expect is missing completely, check that it is set up in Home Assistant first.

A device cannot sign in

A new device waits on the access screen until an owner or admin lets it in.

1. On an owner or admin device, open Setup → Access.
2. Either approve the waiting device under Pending approvals, or create an invitation and open its link on the new device.

See Devices & access for the steps.

I revoked a device but it still responds

Revocation takes effect immediately: the device’s sessions and live connections are closed. If the screen still shows an old state, reload the page — it lands back on the access screen. If it still gets through after Walldash has been restarted, revoke it again: the short-lived remainder of its previous session then expires within 15 minutes at the latest.

The owner device is lost

You can make another device the owner with Rescue mode:

1. In the add-on configuration, turn on the Rescue mode option.
2. Restart the add-on.
3. Open Walldash on the device that should become the new owner.
4. Turn Rescue mode back off.

See Settings for where the option lives.

The 3D view looks empty or distorted

A very large or unusual plan can confuse the 3D view. Open the level in the 2D editor and check that rooms are closed and walls look right. Re-exporting a simpler plan from Sweet Home 3D usually fixes it.

I lost my layout after an update

Use the export feature in Walldash to save a copy of your home, and restore it if something goes wrong. When running as an add-on, your data is stored inside Home Assistant and survives updates.

Still stuck?

Open an issue on the project’s GitHub page and describe what you see.